One Toronto Gaming is committed to supporting the rights and dignity of all of our Guests and Employees. We have created policies to codify these values and to state, as explicitly as possible, the standards to which we hold ourselves accountable. These policies are presented here in the spirit of transparency and to provide information to the the general public, employees and stakeholders.


Great Canadian Gaming Corporation and its subsidiaries (collectively “GCGC”) are committed to ensuring you have the very best experience at our properties. We have created this Privacy Statement to explain in plain terms what we do and what we will not do with your personal information.


One Toronto Gaming is committed to providing accessible customer service as outlined in the Ontario Regulation 429/07 Accessibility Standards for Customer Service – the four key principles of which are: dignity, equity, independence, and integration.​

Code of conduct

We are committed to creating a safe, welcoming and memorable experience for all of our guests. We ask that your conduct respects the rights of others to enjoy their entertainment experience and behave appropriately at all times.

We welcome your feedback!

We accept feedback in any form it is provided, including verbally, written, or electronically. For questions or feedback about any of our policies , please contact your preferred gaming facility.