POLICIES

One Toronto Gaming is committed to supporting the rights and dignity of all of our customers and employees. We have created policies to codify these values and to state, as explicitly as possible, the standards to which we hold ourselves accountable. These policies are presented here in the spirit of transparency and to provide information to the the general public, employees and stakeholders. 

Wheelchair illustration

Accessibility

One Toronto Gaming is committed to providing accessible customer service as outlined in the Ontario Regulation 429/07 Accessibility Standards for Customer Service – the four key principles of which are: dignity, equity, independence, and integration.​

Privacy

Great Canadian Gaming Corporation and its subsidiaries (collectively “GCGC”) are committed to ensuring you have the very best experience at our properties. We have created this Privacy Statement to explain in plain terms what we do and what we will not do with your personal information.

Contact us

We accept feedback in any form it is provided, including verbally, written, or electronically. For questions or feedback about any of our policies , please contact your preferred gaming facility.

Casino Woodbine

Phone: 416-675-1101
Toll-Free: ​1-888-345-7568
Mailing address:
555 Rexdale Blvd
Toronto, ON M9W 5L1

Casino Ajax

Toll-free : 1-866-445-3939
Mailing address: 
50 Alexander’s Crossing
Ajax, ON, L1Z2E6

Great Blue Heron Casino

Phone: 905-985-4888
Toll-free : 1-888-294-3766
Fax:1-905-985-9974
Mailing address:
21777 Island Road
Port Perry, Ontario
L9L 1B6